Exhibitor Support

  • Backgrounds (including Background Type and Background Image)

    There are two fields that can control the background of the booth. The "Background Type" field can be disregarded if a custom background image is being used. The "Background Image" can be disregarded if a pre-configured image is being used. Background Type allows you to select one of 4 pre-confi...
  • Booth Welcome Description

    This HTML enabled field controls what displays on the welcome section of your booth. This is the very first page that attendees see when they enter your booth, so this is very valuable space. This can include eye catching graphics, videos, descriptions of your company, or contact information. The...
  • Contact Us URL for post event attendee inquiries

    This field can support either a website or an email address. When the chat function is turned off, either manually by a booth admin or because the event has moved from live to on demand, a new section will appear in the booth titled "Ask a Question". When clicked it will route the attendee to eit...
  • Custom Exhibitor Levels

    Page of the VME: Exhibitors You can edit the name, section, and items per section based on the sponsor level of any booth. Click on Customize Exhibitor Levels on this page to access where you can set these limitations. Once on the Exhibitors - Levels page update the following fields. Sponsor Ty...
  • Embed an image

    Use the below code to embed an image with optional resizing Note: Both of these options require that an image is hosted elsewhere. A publicly available URL (i.e. does not require a login to access the image) is needed to embed an image with HTML at this time. This can be anywhere such as your loc...
  • Embed an image that is linked

    Use the below code to embed a clickable image with optional resizing. Note: Both of these options require that an image is hosted elsewhere. A URL is needed to embed an image at this time. Option 1: Click on the “image” button on the editing header of the field the image will be embedded in. Ent...
  • Exhibitor Edit screen

    Items you will need: 150x150px image that lets attendees know your company name (Header Image) 200x300px image that is your company logo (Logo) How you would like to organize your booth Any booth assets (documents, videos, links, images, etc.) Your browser does not support the video tag. The...
  • Exhibitor/Sponsor Name

    This field is the name of your company. The initial name that is entered here will appear on the chat widget inside of your booth. Location on the Exhibitor Edit Page:
  • Fade (seconds):

    This field allows you to set the amount of time that your booth will fade in when an attendee enters into your booth. If you do not want there to be a fade, please set this to 0 so that there is no fade in applied. Location on Exhibitor Edit Page:
  • Header Image

    Important Note: This image is required for you to appear in the Exhibit Hall. If you do not upload a header image your booth will not be available to the attendees in the Exhibit Hall. This image will appear in the exhibition hall as the sign that attendees will click on to navigate to your boot...
  • Hide from Exhibition Hall

    This checkbox controls if the booth appears in the Exhibition Hall. If the check box is checked this booth will be hidden from the exhibition hall and attendees will not be able to visit this booth. If the check box is not checked this booth will not be hidden from the exhibition hall and attende...
  • Hide from Reg Page

    This checkbox controls if the Sponsor Image and Sponsor Description appears on the registration page. If the check box is checked this booth's Sponsor Image and Sponsor Description will be hidden from the registration page in the Sponsors section. If the check box is not checked this booth's Spon...
  • How do I add a link to an external Zoom meeting?

    You can embed a link to an external Zoom meeting using the HTML code below. Replace the "LINKTOTHISURL" with the "Join Zoom Meeting" URL that usually contains the room number as well as a password bypass (if you have that option set on your account). Replace the "IMAGEURL.png" with an image tha...
  • How do I build my booth?

    We have a lot of articles on how to build your booth and it can be hard to figure out where to start. Below is our recommended order of tasks in order to build your booth. Exhibitor Edit Screen Section(s) Item(s) Once those are complete you are able to preview your booth by clicking on "Preview...
  • How do I embed a way to schedule meetings with attendees?

    There are several different options that are used for scheduling. Below are only two of the most common. If the app that you use is not listed below, please look for "how to embed" plus the name of your tool. Our system does accept HTML custom coding on all sections of your booth, including the W...
  • How to create a new section in your booth.

    Once you are in the "Exhibitors" page or on your Booth Builder page, click on "edit/view" under Sections. Enter the name of the section in the "Section Name:" field. This will appear on the button that the attendee will click to navigate to the section in the booth. This has a limit of 25 chara...
  • How to embed a video

    There are many ways to embed a video and it largely depends on where the video is being hosted. Please follow the below steps depending on where the video is hosted. Please note that a video should not be uploaded as an item using one of these codes. This code should only be used in a section te...
  • How to make an image background transparent

    There are many tools out there to ensure that the background for images is transparent. This includes the pro (paid) version at https://www.canva.com, but it is also useful to have a free tool. Below are the steps for using the online tool LunaPic Navigate to https://www8.lunapic.com/editor/ Cli...
  • How to Preview Your Exhibitor Booth

    You have the ability to preview your booth to see what your booth will look like in the event. We recommend that you use this preview feature as the booth is being edited and once the booth is complete. Click on “Preview” in your booth builder tool to be able to see what your booth will look like...
  • I can’t preview my booth

    Typically you will not be able to preview (or view in the live event) your booth if all of your items are not associated with a section. If you do not have a section created, make sure to create one and then associate each item with the appropriate section. If your booth does not appear as expec...
  • Item(s)

    Items are downloadable files that attendees can access via links inside of your booth. You may be able to see which attendees clicked on each Item if your event admin has enabled reporting in your booth. Please follow the below steps to set up your items in your booth. Click "edit/view" in the I...
  • Logo

    This image will appear in the upper left corner of your exhibitor booth and will be linked to the URL that you input in the URL of Exhibitor's Website field. If no image is loaded a broken image icon will appear here. It is advised that you use this space for your company logo to provide the clea...
  • No Chat

    The chat inside of your booth is turned on by default. This check box, if checked, will disable the live chat function inside of your booth when an event is live. Once the event is no longer live and is on demand the system will override this and disable the live chat function inside of your boot...
  • Poster Presenters - Exhibitor Edit Screen

    Items you will need: 150x150px image that lets attendees know your poster title (Header Image) 200x300px image that is either a headshot of you or a larger version of your poster title (Logo) Poster Abstract Poster PDF (or .doc, .docx, etc.) Poster video (optional) We understand that as a poster...
  • Setting up Booth Admins - Event Admin

    Page of the VME: Exhibitors This article is intended for Event Admins only for when they would like to set up a booth to deliver a content submission link to a booth admin who will then build a booth. Click “New Exhibitor” and then fill out the following fields: Exhibitor/Sponsor Name This fi...
  • Sponsor Description

    The Sponsor Description is an HTML enabled field which will display only on the vConferenceOnline registration page if you will be featured in the Sponsors section. This generally is a high level description of who you are and what you do and will often include contact information such as email a...
  • Sponsor Image

    This image will only be viewed in a few locations and your event organizer may tell you to ignore this field as it might not apply. This image may appear on the event registration page if your event organizer is opting to use a vConferenceOnline registration page and is allowing exhibitors to be ...
  • URL of Exhibitor's Website

    This field will be the URL that is linked to the Logo that you load up for your booth. This can link to any external site, and many people choose to link this to a custom page on their website specific to the event you are exhibiting for. Please make sure to have this URL begin with either http:...
  • What can I use to find or edit images?

    There are many tools that are available to either find free images or edit images that you already have. Below are some of our favorite! Unsplash.com This site provides a large number of free high resolution images that can be used across several pieces of our platform. Pexels.com This site als...
  • What is a Section in an Exhibitor or Poster Booth?

    Sections are a way to organize your booth and the information that it contains. Each section that is created will appear as a button on the side of the booth to help organize your booth into different categories. This helps the attendees to easily navigate your booth and obtain the information th...
  • What to expect as an exhibitor

    On the day of the event you will log into the event like any other attendee. Please make sure that you are registered for the event. If you have any questions on how to do that, please reach out to the show organizer! In order to participate in this chat in your booth or visit your booth, please...
  • What to Expect as an Exhibitor

    On the day of the event you will log into the event like any other attendee. Please make sure that you are registered for the event. If you have any questions on how to do that, please reach out to the show organizer! In order to participate in this chat in your booth or visit your booth, please...